Not Happy I recently ordered what I thought was a rustic walnut frame for some art. Expecting actual walnut as described but what was in fact pine or some other cheap wood painted brown distressed and cheap looking. Not at all happy
John A., | I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | I LOVE THEM I just received my canvas wrapped prints from you guys and I LOVE THEM. they are perfect. You are the place that I have been looking for. I am going to share your link with a wonderful on line group Two Peas in a bucket. It is a great place for photographers to learn more about photography. I know that the girls and guys on there would be thrilled to have a new place to try for Gallery Prints.. Just wanted to give you a heads up and let you know that I am very happy with your work and can't wait to recommend you and use your services again..
thank you for your time.
Lana Voeller Photography
Lana Voeller Photography, Calgary | I ordered 12 frames middle of July. One was delivered on July 25th but the other 11 are still not here three weeks later. The delivery time is not worth the savings and there has been no communication in the meantime, so no idea what\'s going on. Not happy
Rainer H., |