I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Thanks Diana Thank you so much Dianna, the above order was received today, and everything was absolutely perfect. Your packaging was expert and we thank you for the care you have taken.
We will, of course, keep coming back. We just placed another yesterday, which you have confirmed.
Our regards,
Aavar, | received my frames I just wanted to let you know that I have just received my frames, Thursday morning, so that is great. Thank you so much. Everything appears to be in order—sizes, clips, wire. Very nicely packaged too. So thank you again.
Sincerely,
Jennifer, New York | It looks amazing We just got the print today (sunday canada post deliveries, who knew?) It looks amazing, exactly what we thought it would look like, but better! Thanks so much!
James, |