pleased We are so pleased with our art and our experience. After ordering several plaque mounted prints, they arrived damaged and we were very impressed by the professional and caring way the issue was resolved. Lots of email communication to keep us in the loop with the damage claim - the shipping company responsible for the damage. KeenArtMedia went above and beyond to make sure our replacement art arrived safe and sound. Not only is their work beautiful but the customer service is superior too.
Denaige M., Calgary | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Amazing service! Amazing service, quality, and product. My print was delivered extremely fast and the product exceeded all expectations. From start to finish this process was extremely easy and Heather was very helpful.
Definitely worth the money and would recommend this service to anyone. For sure coming back to worth with VOC again!
Thank you! v
Mike Crowe, Whistler | Disappointed! Disappointed! Inside of frame approximately 1/8\" too small. Canvas wouldn\'t fit in several frames. Plastic looks cheap and outside frame for larger canvases too small in proportion to canvas size.
Norah Grant, Cornwall |