not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | angel CSR Very responsive, usually get a person that is knowledgeable to speak with and resolves issues promptly with replacement. Thanks for helping me with my framing needs.
Jackeuline W., | Top notch quality Wonderful company!Top notch quality, great prices and awesome customer service. They go above and beyond. Thank you!
Mark, | I ordered 2 canvas wraps of my dog. One of her in sunglasses and another of her paw (close up). Both turned out incredible! And it only took a week or so for delivery. Have had lots of compliments on them. Great job!
Tanya, Medicine Hat |