ZERO issues! Just wanted to say thank you! My wife’s birthday gift was PERFECT!!! She cried, happy tears of course, and absolutely loves it! Great quality and fast delivery with ZERO issues! Will definitely use your company again.
Joono, | Not Happy... The instructions and feedback messages would have to be a bit more friendly. There was no way of knowing if the order had been sent or received by you. Because of that I re-ordered and should not have. The picture arrived with the mounting hook on the wrong end. If I use the mounting hook then the picture is upside down.
Other than that the framing and photo is very good.
Rene Mathieu, Edmonton | gratitude Dear KeenART,
I want to express my heartfelt gratitude for your prompt and attentive service regarding our order. We truly appreciate the effort you put into ensuring everything was ready in time.
With the event tomorrow, we’re excited to present these gifts to all the employees who contributed. Your support has made a meaningful difference.
Thank you once again!
Sabad, | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle |